In 2017, the global Help Desk Solutions market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.

This report focuses on the global Help Desk Solutions status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Help Desk Solutions development in United States, Europe and China.

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The key players covered in this study

Freshdesk

Zendesk

Freshservice

LiveAgent

Samanage

Front

AzureDesk

ManageEngine ServiceDesk

Techinline FixMe.IT

Nectar Desk

TeamSupport

Vision Helpdesk

JIRA Service Desk

xSellco

LiveChat

MSP Anywhere

Dixa

NABD

DiamanteDesk

ZupportDesk

Market segment by Type, the product can be split into

Cloud based

On Premise

Market segment by Application, split into

SMBs

Large Enterprises

Market segment by Regions/Countries, this report covers

United States

Europe

China

Japan

Southeast Asia

India

Central & South America

The study objectives of this report are:

To analyze global Help Desk Solutions status, future forecast, growth opportunity, key market and key players.

To present the Help Desk Solutions development in United States, Europe and China.

To strategically profile the key players and comprehensively analyze their development plan and strategies.

To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Help Desk Solutions are as follows:

History Year: 2013-2017

Base Year: 2017

Estimated Year: 2018

Forecast Year 2018 to 2025

For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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Table of Contents

Chapter One: Report Overview

1.1 Study Scope

1.2 Key Market Segments

1.3 Players Covered

1.4 Market Analysis by Type

1.4.1 Global Help Desk Solutions Market Size Growth Rate by Type (2013-2025)

1.4.2 Cloud based

1.4.3 On Premise

1.5 Market by Application

1.5.1 Global Help Desk Solutions Market Share by Application (2013-2025)

1.5.2 SMBs

1.5.3 Large Enterprises

1.6 Study Objectives

1.7 Years Considered

Chapter Two: Global Growth Trends

2.1 Help Desk Solutions Market Size

2.2 Help Desk Solutions Growth Trends by Regions

2.2.1 Help Desk Solutions Market Size by Regions (2013-2025)

2.2.2 Help Desk Solutions Market Share by Regions (2013-2018)

2.3 Industry Trends

2.3.1 Market Top Trends

2.3.2 Market Drivers

2.3.3 Market Opportunities

Chapter Three: Market Share by Key Players

3.1 Help Desk Solutions Market Size by Manufacturers

3.1.1 Global Help Desk Solutions Revenue by Manufacturers (2013-2018)

3.1.2 Global Help Desk Solutions Revenue Market Share by Manufacturers (2013-2018)

3.1.3 Global Help Desk Solutions Market Concentration Ratio (CRChapter Five: and HHI)

3.2 Help Desk Solutions Key Players Head office and Area Served

3.3 Key Players Help Desk Solutions Product/Solution/Service

3.4 Date of Enter into Help Desk Solutions Market

3.5 Mergers & Acquisitions, Expansion Plans

Chapter Four: Breakdown Data by Type and Application

4.1 Global Help Desk Solutions Market Size by Type (2013-2018)

4.2 Global Help Desk Solutions Market Size by Application (2013-2018)

Chapter Five: United States

5.1 United States Help Desk Solutions Market Size (2013-2018)

5.2 Help Desk Solutions Key Players in United States

5.3 United States Help Desk Solutions Market Size by Type

5.4 United States Help Desk Solutions Market Size by Application

Chapter Six: Europe

6.1 Europe Help Desk Solutions Market Size (2013-2018)

6.2 Help Desk Solutions Key Players in Europe

6.3 Europe Help Desk Solutions Market Size by Type

6.4 Europe Help Desk Solutions Market Size by Application

Chapter Seven: China

7.1 China Help Desk Solutions Market Size (2013-2018)

7.2 Help Desk Solutions Key Players in China

7.3 China Help Desk Solutions Market Size by Type

7.4 China Help Desk Solutions Market Size by Application

Chapter Eight: Japan

8.1 Japan Help Desk Solutions Market Size (2013-2018)

8.2 Help Desk Solutions Key Players in Japan

8.3 Japan Help Desk Solutions Market Size by Type

8.4 Japan Help Desk Solutions Market Size by Application

Chapter Nine: Southeast Asia

9.1 Southeast Asia Help Desk Solutions Market Size (2013-2018)

9.2 Help Desk Solutions Key Players in Southeast Asia

9.3 Southeast Asia Help Desk Solutions Market Size by Type

9.4 Southeast Asia Help Desk Solutions Market Size by Application

Chapter Ten: India

10.1 India Help Desk Solutions Market Size (2013-2018)

10.2 Help Desk Solutions Key Players in India

10.3 India Help Desk Solutions Market Size by Type

10.4 India Help Desk Solutions Market Size by Application

Chapter Eleven: Central & South America

11.1 Central & South America Help Desk Solutions Market Size (2013-2018)

11.2 Help Desk Solutions Key Players in Central & South America

11.3 Central & South America Help Desk Solutions Market Size by Type

11.4 Central & South America Help Desk Solutions Market Size by Application

Chapter Twelve: International Players Profiles

12.1 Freshdesk

12.1.1 Freshdesk Company Details

12.1.2 Company Description and Business Overview

12.1.3 Help Desk Solutions Introduction

12.1.4 Freshdesk Revenue in Help Desk Solutions Business (2013-2018)

12.1.5 Freshdesk Recent Development

12.2 Zendesk

12.2.1 Zendesk Company Details

12.2.2 Company Description and Business Overview

12.2.3 Help Desk Solutions Introduction

12.2.4 Zendesk Revenue in Help Desk Solutions Business (2013-2018)

12.2.5 Zendesk Recent Development

12.3 Freshservice

12.3.1 Freshservice Company Details

12.3.2 Company Description and Business Overview

12.3.3 Help Desk Solutions Introduction

12.3.4 Freshservice Revenue in Help Desk Solutions Business (2013-2018)

12.3.5 Freshservice Recent Development

12.4 LiveAgent

12.4.1 LiveAgent Company Details

12.4.2 Company Description and Business Overview

12.4.3 Help Desk Solutions Introduction

12.4.4 LiveAgent Revenue in Help Desk Solutions Business (2013-2018)

12.4.5 LiveAgent Recent Development

12.5 Samanage

12.5.1 Samanage Company Details

12.5.2 Company Description and Business Overview

12.5.3 Help Desk Solutions Introduction

12.5.4 Samanage Revenue in Help Desk Solutions Business (2013-2018)

12.5.5 Samanage Recent Development

12.6 Front

12.6.1 Front Company Details

12.6.2 Company Description and Business Overview

12.6.3 Help Desk Solutions Introduction

12.6.4 Front Revenue in Help Desk Solutions Business (2013-2018)

12.6.5 Front Recent Development

12.7 AzureDesk

12.7.1 AzureDesk Company Details

12.7.2 Company Description and Business Overview

12.7.3 Help Desk Solutions Introduction

12.7.4 AzureDesk Revenue in Help Desk Solutions Business (2013-2018)

12.7.5 AzureDesk Recent Development

12.8 ManageEngine ServiceDesk

12.8.1 ManageEngine ServiceDesk Company Details

12.8.2 Company Description and Business Overview

12.8.3 Help Desk Solutions Introduction

12.8.4 ManageEngine ServiceDesk Revenue in Help Desk Solutions Business (2013-2018)

12.8.5 ManageEngine ServiceDesk Recent Development

12.9 Techinline FixMe.IT

12.9.1 Techinline FixMe.IT Company Details

12.9.2 Company Description and Business Overview

12.9.3 Help Desk Solutions Introduction

12.9.4 Techinline FixMe.IT Revenue in Help Desk Solutions Business (2013-2018)

12.9.5 Techinline FixMe.IT Recent Development

12.10 Nectar Desk

12.10.1 Nectar Desk Company Details

12.10.2 Company Description and Business Overview

12.10.3 Help Desk Solutions Introduction

12.10.4 Nectar Desk Revenue in Help Desk Solutions Business (2013-2018)

12.10.5 Nectar Desk Recent Development

12.11 TeamSupport

12.12 Vision Helpdesk

12.13 JIRA Service Desk

12.14 xSellco

12.15 LiveChat

12.16 MSP Anywhere

12.17 Dixa

12.18 NABD

12.19 DiamanteDesk

12.20 ZupportDesk

Chapter Thirteen: Market Forecast 2018-2025

13.1 Market Size Forecast by Regions

13.2 United States

13.3 Europe

13.4 China

13.5 Japan

13.6 Southeast Asia

13.7 India

13.8 Central & South America

13.9 Market Size Forecast by Product (2018-2025)

13.10 Market Size Forecast by Application (2018-2025)

Chapter Fourteen: Analyst’s Viewpoints/Conclusions

Chapter Fifteen: Appendix

15.1 Research Methodology

15.1.1 Methodology/Research Approach

15.1.1.1 Research Programs/Design

15.1.1.2 Market Size Estimation

12.1.1.3 Market Breakdown and Data Triangulation

15.1.2 Data Source

15.1.2.1 Secondary Sources

15.1.2.2 Primary Sources

15.2 Disclaimer

15.3 Author Details

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